SHIPPING & RETURNS
SHIPPING DETAILS
Welcome to Koch Caramel's shipping and returns policy. We are dedicated to delivering your sweet treats in a timely and secure manner. Our shipping methods are reliable, and we ensure that your order is well-packaged to maintain the quality of our caramels during transit.
Feel free to reach out to us if you have any specific shipping requests or concerns. We value your satisfaction and aim to provide a seamless shipping experience.
RETURNS & REFUNDS
At Koch Caramel, we want you to be absolutely delighted with your purchase. If, for any reason, you are not satisfied with your order, please contact us within 30 days of receiving your caramels. We offer a straightforward return and refund policy to ensure that you can shop with confidence.
Our team is here to assist you with any return or refund inquiries. We take pride in our products and want to make sure you have a delightful experience with Koch Caramel.